Customer Service Representative - Live Chat FULLY REMOTE
Employer Industry: Customer Service
- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
- Flexible scheduling with availability for both weekday and weekend shifts
- Engaging role involving direct interaction with customers and sales opportunities
- What to Expect (Job Responsibilities):
- Handle incoming calls and make outbound calls for follow-up and upselling
- Prepare account changes and troubleshoot customer issues
- Identify and act upon potential new sales opportunities
- Assist with customer retention efforts
- Collaborate with other departments to ensure timely resolution of customer issues
- What is Required (Qualifications):
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast-paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- How to Stand Out (Preferred Qualifications):
- Solid negotiating skills
- Computer proficiency
#CustomerService #CareerOpportunity #CustomerSatisfaction #SalesOpportunities #FlexibleScheduling
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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer
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