Customer Service Representative (Remote Available)

Overview:** As a Customer Service Representative at Chewy, you will play a crucial role in delivering an exceptional experience for pet parents, every time. You will be part of a team that is dedicated to providing outstanding care and wellness services, and your success will be driven by your ability to lead and foster a culture of continuous improvement, quality, and service... **Responsibilities:** • Engage directly with pharmacy customers who contact Chewy for a variety of topics via inbound calls and other communication platforms • Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues • Go above and beyond to "wow" our customers, thinking critically to help our customers and provide solutions while adhering to high safety and regulatory standards • *Qualifications:** • 1-2 years working in a customer-focused environment • Excellent communication skills • Ability to multi-task and think critically • Flexibility to shift schedule and work overtime as needed • Must be able to pass background check for KY Rx Tech license • Show up committed to be your best! **Benefits:** • Competitive pay and benefits • Opportunity to work in a culture of belonging where you will feel valued for your skills and contributions, and be recognized for your commitment and hard work • Empowerment to build, grow, and unleash your full potential • Flexible scheduling and overtime opportunities as needed

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