[Remote-Position] Healthcare Collections Representative (remote)
Key Job Details:
- Company: Workwarp
- Compensation: a competitive salary
- Position: Healthcare Collections Representative
- Location: Remote
- Start Date: Immediate openings available
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Employer Industry: Healthcare Services- Why consider this job opportunity...
- Salary up to $19.00 per hour
- Eligible for a discretionary annual incentive program based on performance
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Paid holidays and Paid Time Off
- 401(k) plan with contributions and matching
- Inclusive work environment recognized for diversity
- What to Expect (Job Responsibilities):
- Handle inbound calls to arrange debt repayment based on patient financial situations and repayment guidelines
- Utilize HIPAA and TCPA compliance during calls
- Ensure required statements are sent and request additional statements as necessary
- Manage patient disputes by gathering information and escalating issues when needed
- Assist with outbound calls as required
- What is Required (Qualifications):
- High school diploma
- Minimum of six months of customer service experience in a related field
- Ability to manage difficult customer situations and respond promptly to needs
- Strong oral communication skills and ability to listen effectively
- Detail-oriented with problem-solving skills
- How to Stand Out (Preferred Qualifications):
- AssociateÂs degree
- Two years of related experience
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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