[Remote-Position] SPS Associate - Work from Homs Jobs in Kolkata
No experience needed! We offer full training for our new SPS Associate - Work From Homs! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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About the jobDescription
The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
Basic Qualifications
 1+ years of customer service experience
 1+ years of driving process improvements experience
 Speak, write, and read fluently in English
 Experience with Microsoft Office products and applications
 Experience with Excel
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
 Education: Any Graduation (other than BE, BTech and MBA Freshers) - Language: English and Hindi Expected to converse with customers in Hindi
 Experience within a customer service environment preferred. Desire to expand skills into new areas.
 Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
 Committed seller advocate, drive process & tool improvements.
 Enthusiasm and strong self-motivation.
 Strong prioritization and time management skills, with a high degree of flexibility.
 Embrace constant change with flexibility and good grace.
 Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youÂre applying in isnÂt listed, please contact your Recruiting Partner.
Company - ADCI - West Bengal - H29
Job ID: A2858137 Apply Job!
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