Work From Home Customer Service Representative at Aetna
Role Snapshot:
- Start Date: Immediate openings available
- Location: Remote
- Compensation: a competitive salary
- Company: Aetna
- Position: Work From Home Customer Service Representative
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The flexibility of working from home as a Customer Service Representative at Aetna! Join a dynamic team committed to providing top-notch customer support. Enjoy the convenience of a remote position while earning competitive compensation. As a key player in the healthcare industry, Aetna values your dedication to customer service. Seize this opportunity to contribute to a healthier world and... elevate your career from the comfort of your home. Apply now for a fulfilling role with a renowned company.Key Responsibilities: Â Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Â Assist members with questions related to benefits, claims, and coverage. Â Provide accurate information and educate members on Aetna's products and services. Â Document customer interactions and transactions with a high level of accuracy. Â Collaborate with cross-functional teams to resolve customer issues.
Qualifications: Â High school diploma or equivalent; some college or relevant experience preferred. Â Previous experience in customer service, call center, or a related field is a plus. Â Excellent communication skills, both verbal and written. Â Strong problem-solving abilities and attention to detail. Â Ability to work independently and as part of a virtual team. Â Comfortable using technology and navigating multiple systems simultaneously.
Work Environment: This position offers the flexibility to work from the comfort of your home. Aetna provides the necessary equipment and resources to support a productive remote work experience.
Benefits:
 Competitive salary.
 Comprehensive health and wellness benefits package.
 401(k) retirement savings plan with company match.
 Career development and advancement opportunities.
 Work-life balance and flexible scheduling options.
How to Apply: If you are passionate about delivering excellent customer service and want to contribute to the well-being of others, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in joining Aetna as a Work From Home Customer Service Representative.
Aetna is an equal opportunity employer committed to diversity in the workplace. We encourage candidates from all backgrounds to apply Apply Job!
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