Immediate Hiring: Remote Care Coordinator - Remote - $20/hour
Propel your career forward by joining our team as a Remote Care Coordinator - Remote - $20/hour, 100% Work From Home!! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.
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Remote Care CoordinatorAre you looking to expand your skillsets in the healthcare industry working for a Fortune 500 company? Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than... ever before.
Key Responsibilities - Remote Care Coordinator
 Responsible for efficiently processing inbound faxes and accurately entering data
 Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution
 Responsible for reporting Adverse Events within the required timeframe
 Create and complete accurate referrals and applications and keep updated on policy or procedural changes
 Investigate and resolve patient/physician inquiries and concerns in a timely manner
 Enter detailed information into company proprietary software while conversing via telephone
 Place outbound phone calls for patient follow ups or confirmations
 Demonstrate superior customer support talents
 Interact with the patient referral sources to process new applicants
 Steward patient accounts from initial contact through final approval/denial
 Prioritize multiple, concurrent assignments and work with a sense of urgency
 Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes
Education and Experience - Remote Care Coordinator
 High School diploma or equivalent preferred
 2-4 years Care Coordinator experience and/or training desired
 Or equivalent combination of education and experience in the pharmaceutical industry
 Experience should include knowledge of practices and procedures commonly used in a call center or customer service environment
 Knowledge in insurance billing methods and general pharmacy operations, preferred
 Ability to utilize all systems for maximum efficiencies (Word, Excel, MS Outlook, company proprietary software - ConnectSource, telephone and call center software)
 Manage a high level of productivity, preferred
 Ability to multitask while conversing, preferred
Benefits and Pay - Remote Care Coordinator
 Starting pay rate of $20/hour
 Monday through Friday schedule that varies between 7 a.m.-7 p.m. Central Standard Time Zone
 Opportunity for advancement and growth
 Generous benefits including medical insurance, life insurance, and dental reimbursement
About InnoSource
InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.
Pre-Employment Checks
If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.
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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran
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