Remote Live Chat Support
We are seeking a dynamic and customer-focused individual to join our team as a Remote Live Chat Support. In this role, you will be responsible for providing real-time support to our customers through live chat. You will play a key role in ensuring customer satisfaction and resolving any issues or concerns they may have.
- Major Responsibilities and Objectives:
- Engage with customers in real-time through live chat to provide support and assistance
- Resolve customer queries, complaints, and issues in a timely and efficient manner
- Ensure customer satisfaction by delivering exceptional service and support
- Collaborate with other team members to escalate and resolve complex customer issues
- Maintain accurate and detailed records of customer interactions and transactions
- Required Qualifications, Skills, and Experience:
- Excellent communication skills, both written and verbal
- Strong customer service orientation and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Previous experience in customer support or a similar role is preferred
- Proficiency in using live chat software and other customer support tools
If you are passionate about providing exceptional customer service and enjoy working in a remote environment, we would love to hear from you. Apply now to join our team as a Remote Live Chat Support!
Full time or Part Time
Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans,employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days., Working hours - Monday - Friday 9- 5, or flexible you can work anytime of your choice as long as working hours are completed
Compensation Range: $55K - $60K
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