Weekend - On Call Coordinator

Benefits:
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Company Overview

Right at Home is a Twice Award-Winning Great Place To Work! We are In-home care agency dedicated to providing high-quality care and support to seniors and individuals in need. We are committed to enhancing the quality of life for our clients through compassionate and professional services.

Pay rate: $19-$25 per hour plus $50/day on call stipend.

Job Summary

We are seeking a reliable and organized On-Call Coordinator to join our team. This position involves managing and coordinating in-home care services during off-hours, ensuring that clients receive timely and high-quality care. The ideal candidate will have excellent communication skills, the ability to problem-solve efficiently, and a strong commitment to client and caregiver satisfaction.

Key Responsibilities:
• Serve as the primary point of contact for clients, caregivers, and families during on-call hours.
• Coordinate and schedule caregivers to meet clients' needs promptly and efficiently.
• Address and resolve any issues or emergencies that arise during on-call hours.
• Maintain accurate records of client and caregiver interactions and service adjustments.
• Communicate effectively with the administrative team regarding any significant issues or updates.
• Ensure compliance with company policies and procedures.

Qualifications
• High school diploma or equivalent; additional education or certifications in healthcare or related fields preferred.
• Previous experience in home care, healthcare, or customer service roles.
• Excellent organizational and multitasking skills.
• Strong verbal and written communication abilities.
• Ability to remain calm and composed in high-pressure situations.
• Proficiency in using computer systems and software for scheduling and record-keeping.

This is a remote position.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

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