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Contingent Workforce Program Manager (Contract) - Remote

Remote, USA Full-time Posted 2025-05-22

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We are looking for an experienced Contingent Workforce Program Manager to provide coverage during a maternity leave period. This role is necessary in maintaining continuity in our contingent workforce (CW) strategy and operations. You will bring a solid background in CW policies, vendor management, and operational tools like Workday and Smartsheet. You will be supported by an experienced CW Administrator and work with People Services, Procurement, and external partners to ensure seamless management of our non-employee workforce.

    Responsibilities:
  • Maintain and oversee execution of the contingent workforce strategy during the interim period
  • Serve as primary contact for CW Vendors, ensuring performance standards and compliance are upheld
  • Manage vendor Service level agreements and KPIs; address issues or escalations
  • Support hiring managers with contingent talent requests and ensure adherence to CW policy
  • Ensure compliance with company policies, legal requirements, and internal controls related to contingent labor
  • Ensure a smooth handover to the returning CW Manager at the end of the cover period

This is a remote opportunity for applicants near our Dallas, Los Angeles, New York and San Francisco location.
About You

    We get excited about candidates, like you, because...
  • You have experience in contingent workforce management or related talent operations roles
  • You understand CW policies, worker classifications, and vendor governance
  • You have experience working with Workday and Smartsheet (or similar platforms)
  • You have the ability to work independently while maintaining alignment with broader strategy
  • You have previous experience providing coverage or operating in interim roles
  • About the Team

You'll join the Contingent Workforce Team, reporting to the Director of People Services & Contingent Workforce. This team is dedicated to delivering an exceptional experience for our contractors. You'll work with the Contingent Workforce Coordinator to keep the program running smoothly. As part of the broader People Services Team, you'll collaborate with peers who are committed to supporting all aspects of our workforce.

#LifeAtCrunchyroll #LI-remote

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA

$36-$43 USD

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - San Francisco, CA

$38-$43 USD

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - New York, NY

$38-$43 USD

About our Values

    We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
  • Courage. We believe that when we overcome fear, we enable our best selves.
  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.
  • Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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