Payment Processing Associate

The Payment Processing Associate is responsible for executing procedures, such as providing services to clients and internal operations through data entry, verifying payment information accuracy, and processing payments in line with Company guidelines. In addition, this position communicates with vendors, customers, and internal stakeholders regarding payment status and inquiries while resolving issues as needed. This role includes maintaining organized payment documentation for compliance with audit and regulatory requirements and providing service support related to payment. This position reports to the Sr. Payment Processing Specialist or another senior management personnel that the President of the Company may designate.

This position may be remote or based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.

• Perform business support or technical work, using data organizing and coordination skills, and/or tasks based on established procedures.
• Provide production services to client operations by performing data entry tasks.
• Verify the accuracy of payment information, such as invoice amounts, payment terms, and recipient details.
• Accurately process the information provided using the posting rules and guidelines set forth by the client.
• Communicate with vendors, customers, or internal stakeholders regarding payment status, inquiries, or disputes, aiding and resolving any issues as needed.
• Maintain organized and up-to-date documentation related to payments, including invoices, receipts, and other financial records, ensuring compliance with audit and regulatory requirements.
• Provide customer service support related to payments, assisting customers or clients with inquiries, payment options, or resolving payment-related issues.
• Process Investor Custodian file processing daily
• Enhance skills within an analytical or operational process.
• Follow standardized procedures and practices.
• Work with a moderate degree of supervision.

• Minimum High school diploma or associate's degree with 2+ years of work experience working in Finance Ops or Payment Processing.
• Proficiency with use of computer to maintain records, enter data, type, and make phone calls.
• Ability to communicate clearly and professionally with coworkers, supervisors, and customers.
• Accurate and efficient work capability working with detailed records and complex information.
• Excellent organizational skills involving computer database recordkeeping.
• Ability to multitask and manage time effectively.
• Understanding of and ability to learn office procedures and operations quickly.

• Solar Industry experience (Renewable)
• FinTech work experience
• Work experience or knowledge of Cross border remittance basic financial principles.
• Familiarity with financial software and systems.
• Understanding of audit and regulatory requirements related to payments and financial records.
• Advanced knowledge of Microsoft Office Suite, particularly Excel.

Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.

PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:

To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.

Mobility

Standing

20% of time

Sitting

70% of time

Walking

10% of time

Strength

Pulling

up to 10 Pounds

Pushing

up to 10 Pounds

Carrying

up to 10 Pounds

Lifting

up to 10 Pounds

Dexterity (F = Frequently, O = Occasionally, N = Never)

Typing

F

Handling

F

Reaching

F

Agility (F = Frequently, O = Occasionally, N = Never)

Turning

F

Twisting

F

Bending

O

Crouching

O

Balancing

N

Climbing

N

Crawling

N

Kneeling

N