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Junior Customer Service Representative - Remote

Remote, USA Full-time Posted 2025-05-22

This a Full Remote job, the offer is available from: Malaysia

Location: Remote

About the role:

Are you a people person with excellent communication skills? We're looking for a Junior Customer Service Representative to join our team and provide top-notch support to our customers.

What you'll do:

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve customer issues promptly and effectively.
  • Document customer interactions and feedback.
  • Assist in developing customer service procedures.
  • Collaborate with the team to improve customer satisfaction.
  • Stay updated on product knowledge and company policies.

Requirements

What we're looking for:

  • High school diploma or equivalent; associate or bachelor's degree is a plus.
  • 1-2 years of customer service experience.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities.
  • Ability to multitask and manage time efficiently.
  • Comfortable working remotely and using customer service software.

Benefits
  • Remote work with flexible scheduling.
  • Competitive salary.
  • Professional development and training.
  • Supportive team environment.
  • Opportunities for advancement.
  • Access to resources to enhance customer service skills.

This offer from "HoloHire" has been enriched by Jobgether.com and got a 72% flex score.

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