Back to Jobs

Mainframe analyst/Texas (Remote)-12+ months Contract

Remote, USA Full-time Posted 2025-05-22

Job title: Mainframe analyst/Texas (Remote)-12+ months Contract in Texas at Suncap Technology


Company: Suncap Technology


Job description: Title: Mainframe analyst

Location: Texas (Remote)

Duration: 12+ months ContractPrimary Skills: Data Center-Mainframe-DB2 DBAJob DescriptionThe analyst would be responsible for applying IIDR code maintenance on the mainframe.In addition, the individual would monitor and maintain existing replication scenarios and work with business partners to set up new replications as needed.This is a 3rd level support team with 24x7 support.(1.) To adhere to quality standards, regulatory requirements and company policies(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.(4.) To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.(5.) To provide support for on call escalations orL3 level support and doing incident and problem management(6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives.


Expected salary:


Location: Texas


Apply for the job now!

[ad_2]

Apply for this job

 

Similar Jobs

Assistant Professor of English

Remote, USA Full-time

Environmental Services Technician, Long Term Care (LTC) - FT Day in Canistota, SD

Remote, USA Full-time

Learning Systems Business Analyst

Remote, USA Full-time

Salesforce Administrator (Hybrid Onsite) - Hartford, CT

Remote, USA Full-time

Area Business Manager - Pulmonology - Jacksonville, FL

Remote, USA Full-time

Adjunct Nursing Faculty - Online

Remote, USA Full-time

SIGINT Data Processing Technician 24 in Boulder, CO

Remote, USA Full-time

Membership Sales Manager Remote (Base + Bonus & Commission)

Remote, USA Full-time

Health Service Administrator

Remote, USA Full-time

MEP Superintendent (Kansas City)

Remote, USA Full-time

Web3 Recruiter, Talent Aquisition $100K - $150K Remote - US

Remote, USA Full-time

Individual Giving Coordinator | 4-5 month Temporary Role | remote from NYC | Non-Profit Development Department

Remote, USA Full-time

Delta Airlines Data Entry Jobs (Paid time off) - Start Your Journey

Remote, USA Full-time

Executive Talent Management Strategist

Remote, USA Full-time

Loan Representative - Entry Level (Hybrid/Remote)

Remote, USA Full-time

Full Time Assistant Growth & Operations Manager

Remote, USA Full-time

Apple Customer Support Specialist (Work From Home)-

Remote, USA Full-time

Remote Online Data Entry Work From Home - Entry Level

Remote, USA Full-time

Online Adjunct Instructor - Sterile and Non-Sterile Compounding

Remote, USA Full-time

Wayfair Content Moderator Jobs (Work From Home, Entry Level) $70K-80K$/Year

Remote, USA Full-time