Back to Jobs

Customer Service Team Lead - Bilingual in Garland, TX

Remote, USA Full-time Posted 2025-05-22

Job title: Customer Service Team Lead - Bilingual in Garland, TX at Uline


Company: Uline


Job description: Customer Service Team LeadPay from $28 to $35 per hour with significant growth and earning potential!Texas Branch2600 Rental Car Drive, DFW Airport, TX 75261Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.Better together! This position is on-site, and we are looking for people who share our passion.Position ResponsibilitiesCoach and develop Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.Handle escalated customer issues and provide weekly support for customer interactions.Minimum RequirementsHigh School diploma or equivalent required. Bachelor’s degree preferred.3+ years of customer service experience.2+ years of experience in a leadership / supervisory role preferred.Effective communication skills.Bilingual (English/Spanish) - Fluent in both verbal and written formsBenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.​Employee PerksBest-in-class, clean, modern facilities.First-class fitness center and beautifully maintained walking paths.About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-JM3#LI-TX001(#IN-TXMANC)


Expected salary: $28 - 35 per hour


Location: Garland, TX


Job date: Sat, 03 May 2025 05:17:34 GMT


Apply for the job now!

[ad_2]

Apply for this job

 

Similar Jobs

Company Car Provided Delivery Driver(05256) - 1050 Millerville Rd in Baton Rouge, LA

Remote, USA Full-time

Assistant Professor of Teacher Education & Leadership in Buffalo, NY

Remote, USA Full-time

Consulting Associate, Site Investigation & Remediation (Entry Level) in Boston, MA

Remote, USA Full-time

HR Business Partner III in Fort Worth, TX

Remote, USA Full-time

Food Safety Program Manager in Mount Juliet, TN

Remote, USA Full-time

Warehouse Worker - Part Time - Weekly Pay in Reno, NV

Remote, USA Full-time

Part Time Key Holder - Cotton On Fashion Outlet Niagara Falls in Niagara Falls, NY

Remote, USA Full-time

Data Entry Specialist in Chicago, IL

Remote, USA Full-time

Accounting Lead Analyst - Curascript in Lake Mary, FL

Remote, USA Full-time

Software Engineering Senior Advisors - Evernorth Health Services - Hybrid in Denver, CO

Remote, USA Full-time

Legal Transcriptionist - Milwaukee(remote)

Remote, USA Full-time

Clinical Claim Review RN - Remote

Remote, USA Full-time

Challenger 604 PIC ($15,000 Signing Bonus- Home Based)

Remote, USA Full-time

Head of Patient Marketing (Remote)

Remote, USA Full-time

Entry-Level ABA Therapist in Denver, CO

Remote, USA Full-time

ClinDoc EPIC Applications Analyst Team Lead- Remote

Remote, USA Full-time

Remote Sales– No Experience Needed, Just Ambition. Full Training Provided

Remote, USA Full-time

(Virtual Assistant Remote Jobs) Data Entry Job At Walgreens Part Time

Remote, USA Full-time

Amazon Virtual Assistant and Category Ungating - Work From Home Job

Remote, USA Full-time

Store Supervisor - Greenacres -Lake Worth Rd. - Bilingual Preferred (English/Spanish or English/Creole or English/French)

Remote, USA Full-time