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Guest Advocate - Hiring Immediately $18/hr

Remote, USA Full-time Posted 2025-05-22

Job Summary:

Through their knowledge of capabilities and features, they can help to drive adoption of these solutions to maximize guest usage.

    Responsibilities:
  • In order to prioritize guest service, create a welcoming and hospitable environment. This means training employees to greet guests with a smile, be attentive to their needs, and create a warm and friendly atmosphere
  • Show your guests that you care by giving them a friendly greeting that reflects your sincere appreciation for their visit
  • Remember that not all guests want or need assistance at all times. Respect their boundaries and allow them to enjoy their experience if they do not require help
  • Improve the guest experience by establishing authentic connections with them, initiating conversations, and inquiring about their needs and preferences
  • Gaining a thorough understanding of the products and services available across the store, particularly those offered in your department, can provide you with the necessary expertise to resolve guest concerns effectively and improve their shopping experience
  • We value our guests, and we thank you for choosing Target as your preferred retailer
  • By adhering to the best practices for food safety and company policies, all guest items can be scanned and bagged efficiently and neatly, ensuring their safety
  • Streamline processes to decrease customer queue times while still providing exceptional service and accuracy
  • Be the first to know about upcoming store activities and events by signing up for our newsletter. From pop-up shops and in-store promotions to exclusive meet-and-greets with your favorite designers, there's always something exciting happening at our stores
  • Emphasize the security features of the RedCard, including the chip and pin technology that helps prevent fraud, giving customers peace of mind when making purchases
  • Targeting the Best Possible Service for Each Guest Utilizing Wallet and Other App Features: To provide each customer with the best possible service tailored to their needs, Target has employees who can assist shoppers in utilizing Wallet and other features of the application. This effort ensures that customers can use their app to the fullest, allowing them to get the most out of each shopping experience
  • Acquiring knowledge of all the fulfillment services is vital, and it's essential to know how to guide customers in enrolling, initiating, and maximizing the opportunities associated with them
  • Endeavor to execute all return procedures and adhere to the instructions displayed on the register quickly. Take responsibility for making necessary adjustments to satisfy the customer while complying with Target's policies and procedures
  • De-escalation of negative situations and adherence to Target policies and procedures can help make a guest’s shopping experience more positive
  • Provide a smooth and simple service to guests picking up orders or registering for events
  • Hang up jackets or other outerwear on available hangers to prevent them from creating distractions or taking up valuable workspace
  • Ensure that the store remains fully stocked and that you are on hand to help guests during regular business hours
  • Creating a culture of ethical conduct, safety, and compliance is not only good for business but is also important for the well-being of employees and the broader community
  • Protect yourself and your teammates by recognizing and resolving safety hazards; abide by all safety guidelines and regulations; work safely at all times
  • Take responsibility for delivering exceptional guest services through order pick-up and drive-up, while adhering to compliance laws relevant to adult beverages at all times.
  • Job functions outside of the defined parameters of the role
    Skills:
  • To truly communicate effectively, it's important to utilize positive language while also staying attuned to the wants and needs of each and every guest
  • Exhibiting a helpful and proactive stance when engaging with visitors and colleagues
  • The capability to maintain focus on details while balancing multiple responsibilities is a coveted skill that can make one stand out in a crowd
  • Prepared to give insight and endorse products and services to guests
  • By embracing new technologies as they emerge, businesses can gain a competitive edge and position themselves for long-term success
  • A well-rounded worker is capable of functioning independently and group settings
    Terms:
  • Skillfully operate cash registers and competently execute flawless cash transactions
  • The capacity to work effectively outdoors, no matter the climate
  • To ensure the safety and security of merchandise, all items are handled promptly but carefully, with attention given to items that weigh up to 40 pounds
  • Working a flexible schedule that requires availability on weekends, holidays, and nights, as well as maintaining a consistent attendance record, are both necessary

About Target:

A position in Global Logistics, Inventory Allocation, and Replenishment centers on the efficient movement of products worldwide. You will be expected to switch effortlessly between sales operations and compliance with U.S. Customs regulations, keeping in mind the necessity of proper inventory positioning for optimal product availability. Strong relationships with vendors will be a significant aspect of the job, and you will be expected to encourage on-time shipment and delivery to stores. Additionally, you will have to evaluate transportation supplier capacities and contracts to ensure maximum speed, efficiency, and cost-effectiveness.

The opportunity to serve families and bring happiness into their lives summarizes a career at Target. Our genuine concern for the welfare of our communities is reflected in our sustained investment in these areas, where we live, work, and engage in various activities. Our focus on collaboration and teamwork fosters the growth and development of employee talents, and facilitates the creation of avenues for advancing their careers. Our intrinsic purpose is deeply entrenched in our values, vision, and approach to solving problems. It's how we show care, achieve growth, and triumph together.

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