Virtual Assistant – Airbnb Guest Messaging & Coordination
We are looking for a responsible and responsive virtual assistant to help manage guest communications and coordinate with local staff for a small rental property in rural Guatemala.
Hours & Pay
Base: 1 hour/week (covers guest messaging and light coordination)
Initial training/onboarding: 2 hours, paid
Additional $1-2 per completed task (e.g., resolving an issue, coordinating with staff)
Average: 3–4 guest check-ins per month
Main Tasks
Send 3 scheduled messages per reservation (copy templates)
- Be available “on call” via W.A. to:
- Answer basic questions (based on existing info provided by us)
- Coordinate simple tasks with staff via W.A. (cleaning, maintenance, etc.)
Tools Used
W.A. (3 groups: cleaning team, maintenance, guests)
Notion (guide with FAQs, message templates, instructions)
- ✅ Requirements
- Reliable and responsive communication
- Resourceful and proactive to solve problems
- Organized and detail-oriented
- Professional English and Spanish
- Based in Mexico or Central America
Potential for Growth
If the working relationship goes well, additional responsibilities and hours may be offered over time.
Apply Job!