Trust and Safety Technical Program Manager

Description
• Release the right set of features for our customers, on time and with high quality.
• Drive all aspects of the software development process: document requirements, scope work, develop a plan, generate a schedule, craft, implement and ship. Work cross-functionally across Apple to use the collective skills and intelligence of our people.
• Discover and eliminate complexity and ambiguity in projects to ensure visibility and establish goals and expectations for services requested.
• Make critical decisions and trade-offs to ensure your programs are successful. Help to define a product vision and strategy.
• Resolve discrepancies, troubleshoot, and unblock issues.
• Understand sophisticated technical projects and can quickly learn about new technologies and solutions to run their implementation.
• Connect with every level of our organization, from individual contributors to executives.
• Demonstrate high integrity and strong values, every single day.
• Keep up-to-date on the latest technology solutions in the market to generate innovative ideas to tackle challenges.
• Work closely with Legal, Privacy and Security teams to design and implement solutions.

Minimum Qualifications
• 5+ years of program management experience with consumer-facing products.
• Experience in designing and operating highly distributed, scalable and available systems.
• Understanding of big data and machine learning systems, tools and technologies.

Preferred Qualifications
• Strong technical proficiency, steadfast attention to details, persistent at follow-up and demanding of quality.
• Consistent track record of running complex cross-functional software projects that support applications and services.
• International product development experience.
• Proficiency in applying project management and collaboration tools.
• Strong verbal and written communication and presentation skills.
• Hands-on experience building and delivering client software, web and internet services.
• Self-starting, self-directed, results-producing and self-sufficient.
• Flexible and open working style, with an ability to quickly establish trust and credibility.
• Experience working in a multifaceted, results-driven environment.
• Comfortable managing ambiguity and working with cross-functional teams.

Core Skills: Project Management, Machine Learning, Privacy
Other Skills: Big Data
Seniority: Mid, Senior, Lead

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