B2B Inside Sales Account Manager I (ATT- Tmobile- Verizon)
Wireless Business Consultants is a leading provider of wireless and mobility solutions, offering AT&T, Verizon, and T-Mobile services to businesses of all sizes. We specialize in optimizing mobile solutions for our clients through expert billing analysis, tailored service plans, and top-tier customer support.
Job Overview:
We are seeking a motivated Inside Sales Account Manager I to join our team. In this role, you will be responsible for managing business customer accounts, selling mobility services, and providing exceptional customer support. You’ll play a key role in growing our business by identifying customer needs, recommending solutions, and ensuring a seamless experience from initial sale to ongoing support.
Key Responsibilities:
- Sales & Account Management:
- Engage with business customers to understand their wireless needs and recommend tailored mobility solutions from AT&T, Verizon, and T-Mobile.
- Maintain and grow relationships with existing clients while actively pursuing new business opportunities.
- Meet or exceed sales targets and customer retention goals.
- Customer Service & Support:
- Act as the primary point of contact for business clients, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Provide expert guidance on service plans, devices, and cost-saving solutions.
- Billing Analysis & Order Processing:
- Analyze customer billing to identify optimization opportunities and cost-saving measures.
- Process new service activations, plan changes, and hardware orders efficiently and accurately.
- Work with carriers and the Outside Sales Team to ensure smooth order fulfillment and issue resolution.
Qualifications:
- Experience in sales, account management, or customer service, preferably in the telecommunications or mobility industry.
- Knowledge of AT&T, Verizon, and T-Mobile business solutions is a plus.
- Strong communication, negotiation, and relationship-building skills.
- Ability to analyze billing statements and recommend cost-effective solutions.
- Detail-oriented with strong organizational and problem-solving abilities.
- Proficiency with CRM software and order processing systems is a plus.
- Why Join Us?
- Competitive base salary + commission structure
- Opportunity for career growth in a dynamic and expanding industry
- Supportive team environment with training and development programs
- Work with cutting-edge mobility solutions from leading wireless providers
Ready to take your sales career to the next level? Apply today and help businesses stay connected with the best wireless solutions on the market!
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
- Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Schedule:
- 8 hour shift
- Experience:
- Microsoft Excel: 1 year (Required)
Work Location: Remote
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