Chat Support Representative – Automotive Industry
About Us
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The Reynolds and Reynolds Company is seeking a highly motivated and detail-oriented individual to fill the position of Customer Support Rep - Chat. As a representative of our company, you will be responsible for engaging with customers through online chat, providing them with accurate information about our products and services.
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Job Description
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This is a full-time position that requires strong communication and problem-solving skills. You will be working closely with our sales team to ensure seamless communication with customers. A successful candidate must have excellent written and verbal communication skills and the ability to work well under pressure.
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Qualifications
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Previous experience in retail customer service or the automotive industry preferred but not necessary
Basic internet and window-based computer skills
Strong ability to multitask is preferred, gaming experience is helpful
Positive and professional demeanor
Excellent written and verbal communication skills
Ability to adapt to change and enjoy a quick-paced work environment
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Benefits
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As a valued member of our team, you will receive a comprehensive benefits package, including medical, dental, vision, and life insurance. You will also have access to our company's 401(k) plan and profit-sharing program. Additionally, you will have the opportunity to participate in our employee recognition and reward program.
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