Operations Analyst - US VS (International Voice Process) - Remote-Mumbai / Bangalore only-Q1 & Q2
Job Overview : The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States.
The verifications are done at our Mumbai & Bangalore sites, India Job Description : Search the web to find the listings for universities, colleges and companies.
Initiate verification calls to verify the credentials of the applicants.
Send written verification requests and faxes for verifications as per the policies of the institutions / organizations.
Enter appropriate verified data into the system and generate a report.
Follow quality guidelines and achieve the targets set by the Team Leader.
Share necessary Information to update the Database in case of any changes / updates Follow the IT Policy and Data Security guidelines .
Mentor new joiners and conduct regular Quality check Skills / Knowledge : Typing speed of 20 wpm / 90% accuracy Ability to comprehend & articulate Willingness to work night shifts Experience : Minimum 6 months experience, in an International BPO / KPO Education : HSC / Diploma (10+3) / Graduate Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
United States Equal Opportunity Employment : First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices.
We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role.
We are an equal opportunity employer.
We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.
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