Virtual Patient Representative for Waitlist Management Support - Women's Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love.

Description:

We are looking for a temporary Patient Representative excited about creating a high-quality patient-experience and contributing to the smooth operations of a growing women’s health practice. The ideal candidate is outgoing, detail-oriented, and has strong problem-solving skills to tackle challenges with empathy and creativity.

What you will do:

This role will serve as a remote patient representative. This includes supporting patient waitlist management through a mixture of patient communications (phone calls, messages, etc.) and working in our electronic health record.

Qualifications:

Bachelor's degree OR a High School Diploma/GED and 2+ years relevant experience in the healthcare field

Excellent communication, interpersonal, and organizational skills

Detail-oriented and well-organized with a strong work ethic

Strong computer skills

Familiarity with EMRs preferred

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