Scheduling Operations Associate - Part-Time Contract
Description:
Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need
Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness
Use technology and services to enable healthcare provider groups to improve staffing operations
Interact directly with clients, caregivers and patients to handle client related matters
Requirements: Some customer service experience Highly organized with attention to detail Ability to quickly work in multiple technology platforms simultaneously Proactive problem solver and able to handle difficult situations or customers Effective communication skills with clients, patients, caregivers and families Previous experience as a health care scheduler is a plus 1-2 years customer service, hospitality or retail experience preferred Fluency in Spanish is a plus
Benefits:
Fully remote 6-month contract role
Part-time contract roles (approximately 20 hours per week)
Prioritizing hiring people with Saturday and Sunday availability
Saturday and Sunday shifts between 4 and 8 hours
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