AI Solution Support Delivery Manager
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
We are seeking a skilled and motivated AI Solution Delivery Manager to join our team. This is an individual contributor position. This role is crucial in supporting the delivery of AI use cases and working closely with matrixed business SMEs. The ideal candidate will have a solid background in AI, data management, and business testing, with the ability to refine data management strategies and operationalize them effectively.Key Responsibilities:
Support the Delivery of AI Use Cases:
? Collaborate with matrixed business SMEs to ensure successful delivery of AI use cases
? Define AI business capability requirements and approach
? Prioritize business cases based on needs and strategic goals
? Identify and manage data and change management needs
? Oversee business testing to ensure the effectiveness and accuracy of AI solutions
? Act as a liaison with the DDAT team to ensure alignment and integration
Refine Data Management Strategy and Operationalization:
? Develop and refine data management strategies to support AI initiatives
? Operationalize data management practices to ensure data integrity, accessibility, and security
? Collaborate with cross-functional teams to implement data management solutions
? Monitor and evaluate the effectiveness of data management strategies and make necessary adjustments
Required Qualifications
? 2-4 years of experience in project management, business testing and data management, preferably within the technology or AI sector.
? Understanding of AI persona development and implementation
? Understanding of AI technologies and their applications in business
? Excellent project management skills with the ability to manage multiple priorities
? Strong analytical and problem-solving skills
? Excellent communication and collaboration skills
? Ability to work effectively in a matrixed environment
Preferred Qualifications
? Prompt engineering AI
? Experience with data management tools and technologies
? Knowledge of change management principles and practices
? Familiarity with DDAT frameworks and methodologies
Education
? Bachelor's degree in Computer Science, Data Science, Business Administration, or a related field
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
? Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
? No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
? Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 05/10/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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