Client Specialist

At M&T Bank, we are looking for an experienced Client Specialist to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, building relationships, and helping to promote our products and services. You must have strong interpersonal and communication skills, be organized and detail-oriented, and have the ability to multi-task in a fast-paced environment. Our ideal candidate is highly motivated, professional, and passionate about providing great customer service. If you have the qualifications we are looking for and are excited about this opportunity, we would love to hear from you!

Responsibilities: Provide excellent customer service to clients and ensure their satisfaction. Build and maintain strong relationships with clients. Promote products and services to clients. Respond to inquiries and resolve customer issues. Keep up to date with industry news and changes to products and services. Develop strategies to increase customer satisfaction and loyalty. Handle incoming phone calls and emails. Handle customer complaints and escalate when necessary. Maintain accurate records of customer interactions. Stay up to date on M&T Bank policies and procedures.

M&T Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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