VP, Product Manager, Marketplace API and Digital Tools
About the position
This role will focus on technical product delivery management for Synchrony Marketplace APIs and corporate channel digital tools by working with a team of Product Managers and business function teams across the organization to deliver on business goals. This role will develop and drive the delivery of multi-channel API integrations for pre and post authentication, consumer and business facing Synchrony channels. We're proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.
Responsibilities
Develop, manage and drive the Marketplace API roadmap based on marketplace and corporate channels product management needs, technology/back-end automation and efficiencies, and cross-functional stakeholder AO requests
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Own the overall delivery of technical aspects of digital channel projects and tools development, including but not limited to, business listings, data management, AI enabled search tools, streamlining of customer journey and future innovation initiatives
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Work with Adtech, Martech and IT teams to define the business architecture and build end to end solutions that deliver on consumer personalization and business ad decisioning goals
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Partner with the Product Owner and Scrum Master to manage and prioritize the flow of work, including coordination with multiple development teams and trains using Scaled Agile methodology
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Participate in the Agile Program Increment (PI) planning to define features, provide detailed requirements, plan releases and quality assurance testing
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Lead multi-channel API integration for pre and post login environments of multiple corporate channels to deliver targeted marketing and servicing messages that enhance the customer experience and deliver on strategic initiative goals
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Perform other duties and/or special projects as assigned
Requirements
Bachelor's degree or, in lieu of a degree, a high school diploma/GED and 9+ years of digital marketing experience within the financial services or credit card industry.
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5+ years of digital marketing and technology experience that includes experience developing and executing digital features, data integration and Web and App technology platforms
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5+ years of project management experience, including proficiency in agile (preferred) or similar methodology.
Nice-to-haves
Past success with building and maintenance of digital technology and channels
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Outstanding communications, relationship building, influencing and collaboration skills
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Demonstrated project management skills
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Creative, self-motivated problem solver with a demonstrated ability to evaluate situations using multiple sources of information
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Bachelor/Masters in Marketing, IT or related education
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Positive, high-energy attitude with a passion for digital tools and technology
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You are in-the-know of all things digital and can speak well to the latest trends in web experience, content, mobile, ecommerce, payments, etc.
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Enjoy a balance of strategic work with hands-on-implementation
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Organized, resourceful and results-driven; tenacity to get stuff done
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High attention to detail and proven ability to manage multiple, competing priorities simultaneously
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Can self-manage and work autonomously with a remote, dispersed team
Benefits
Annual bonus based on individual and company performance
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