Process Improvement Professional Intern (DoD SkillBridge or Military Spouse)

• *Overview:**
The DoD SkillBridge or Military Spouse Process Improvement Professional Intern will utilize Humana's Medicaid training and engage formerly acquired skillsets from military experience and education to perform within the Process Improvement Team. The Process Improvement Professional Intern will analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements. **Responsibilities:**• Research best business practices within and outside the organization to establish benchmark data, collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity, and reduced cost. * Determine how new information technologies can support re-engineering business processes. * May specialize in one or more of the following areas: benchmarking, business process analysis and re-engineering, change management and measurement, and/or process-driven systems requirements. * Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. * Exercises considerable latitude in determining objectives and approaches to assignments. **Qualifications:**• Transitioning Service Member eligible to participate in the DoD SkillBridge, or Military Spouse eligible to participate in the Military Spouse Fellowship Program• Bachelor's degree• Experience within business analysis using process-driven systems• Intermediate to Advanced Proficiency using Microsoft Office Suite, and Visio• Process improvement, continuous improvement or project management experience• Strong business acumen and analytical skills to see the big picture and draw out insights and observations. * Ability to effectively interact by identifying and presenting problems, implement solutions, and influence all levels of the organization, including front line associates and senior leadership. **Benefits:**• Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident

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