Digital Banking & Payments Data Analyst (Onsite)
This position is an in-person position, located at our Headquarters in Ridgewood, Queens, NY.
The estimated starting salary for this position is $75,000-$85,000.
Duties and Responsibilities/Results:
Gather and analyze data from various sources to provide meaningful insights to support business decisions.
Support the Banks online customer acquisition and retention initiatives through customer segmentation reporting and enhanced analysis of both internal and external transactional, behavioral and market data.
Support the departments risk management (prevention and monitoring) programs by providing near real-time business intelligence to stakeholders.
Develop dashboards and reports using Tableau to visualize data and enable stakeholders to make informed decisions related to digital banking.
Create and maintain data models from various banking applications.
Interpret digital banking data, analyze results, and provide ongoing reports to stakeholders.
Collaborate with stakeholders in the Digital Banking department to identify and prioritize business needs, requirements, and opportunities.
Ensuring integrity of data used in extracted reports and ad-hoc requests.
Support data quality initiatives and provide recommendations to improve data accuracy and completeness.
Provide data management support for current and future technology projects in the department.
Assist when necessary by performing other related duties, which may be necessary from time to time.
Job Specifications:
Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field required.
3+ years of experience in Banking or Financial Services required.
Knowledge of Tableau or Power BI, required.
Knowledge of Fiserv DNA, or similar Core Banking Platform is required.
Proficiency in SQL is required.
Proficiency in Python is a plus.
Exceptional analytical and problem-solving skills with the ability to translate complex digital banking data into actionable insights.
Excellent written and verbal communication skills with the ability to effectively present digital banking insights and analysis to stakeholders.
Ability to work independently and collaboratively in a fast-paced environment.
Detail-oriented with a strong focus on accuracy and quality.
Knowledge of digital banking operations and digital banking products is a plus.
Experience in Project Management and Process Optimization a plus.
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