Office Support Specialist/Receptionist (Hybrid in Baton Rouge)
About the position
As an Office Support Specialist/Receptionist at Summit Consulting, LLC, you will play a crucial role in providing clerical support to the Claims department. Your responsibilities will include pulling files, reviewing data and text associated with claims files, scanning and indexing documents, and assisting with general correspondence. You will also perform mail and file functions, utilizing the company systems to identify the appropriate recipients of correspondence both within and outside the company. Sorting and distributing mail, maintaining and purging documents according to record retention guidelines, and distributing files and file systems will also be part of your duties. In addition to clerical support, you may assist the Claims department by setting up claims files, filing correspondence and other materials related to claims records, locating policies, obtaining coverage information from policies, and investigating discrepancies in the information gathered. You will be responsible for entering information into the systems, ordering reports, updating claims files, and maintaining, correcting, and/or updating data using office technology. You will also prepare and maintain records, registers, and schedules, and perform other duties as assigned. This position is based in the Baton Rouge, LA office, which offers a hybrid work environment, allowing you to work three days in the office and two days from home. This flexibility is designed to create a balanced work-life experience for our employees.
Responsibilities
Provides clerical support to Claims department
,
Pulls files
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Reviews data and text associated with claims files
,
Scans and indexes documents
,
Assists with and/or creates general correspondence
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Performs mail/file functions
,
Utilizes company systems to identify appropriate recipients of correspondence
,
Sorts and distributes mail
,
Maintains/purges documents according to record retention guidelines
,
Sets up claims files
,
Files correspondence and other material related to claims records
,
Locates policies
,
Obtains coverage information from policies
,
Investigates discrepancies in the information gathered
,
Enters information into system(s)
,
Orders reports
,
Updates claims files and maintains, corrects, and/or updates data using office technology
,
Prepares and maintains records, registers, and schedules
,
Performs other duties as assigned
Requirements
High school diploma or equivalent
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0 to 2 years of related experience
Nice-to-haves
Benefits
Competitive healthcare benefits
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Retirement benefits
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Paid time off benefits for full-time and part-time benefit eligible employees
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