Remote Live Chat Agent PT/FT in Brainerd, MN
Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job
Company: Cragun Corporation
Job description: As our live chat agent, youll be tasked with the most important job at our companycustomer happiness. Youll be responsible for creating experiences for customers that have a direct impact on the health and bottom-line for our company.?
To be a successful customer service representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable knowledgeable, and adaptable.?
Benefits
Pay Range: $18.00 - $22.00
Health, Dental, Vision
Dependent Care Account
Health Club Membership
Accident and Critical Illness Insurance
Work from home
College tuition for children of employees
Requirements: High school diploma or equivalent.? More education or experience may be preferred.? Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.? Understanding of company products, services, and policies.? Proficiency with computers, especially with CRM software, and strong typing skills.? Ability to ask prying questions and diffuse tense situations.? Strong time management and decision making skills.? Adaptability and accountability.? Fluency in multiple languages may be desired.?
What Will I Be Doing?
Answering phones, emails, and live chat from customers
Professionally responding to customer inquiries
Identifying, escalating priority issues, and reporting to high-level management.
Following up on complicated customer interactions where required.
Recording details of customer interactions (proficiently and accurately)
Develop rapport with customers, with an upbeat and positive attitude
Offer solutions- not excuses
What qualities do I have?
Excellent customer service attitude.
Ability to engage and tailor interactions with each customer, making their experience exceptional
Friendly, confident, and a self-starter
Strong verbal and written communicator
Positive and quick troubleshooter
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Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job
Expected salary:
Location: Brainerd, MN
Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job
Job date: Wed, 28 Jun 2023 22:48:52 GMT
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Remote Live Chat Agent PT/FT - Cragun Corporation - Brainerd, MN - work from home job
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