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Customer Service Representative - State Farm Agent Team Member

Remote, USA Full-time Posted 2025-05-22

About our Agency:
As a lifelong resident of Oneida County, I have a vested interest in taking care of my customers. I value those relationships and appreciate every customer who chooses my agency to take care of their needs as well as my team. Our team provides a remarkable customer experience.

We are looking for:
We are a growing full-service insurance agency and we are seeking motivated and ambitious team members who can contribute and make a powerful impact on our community. If you are a motivated self-starter who thrives in a fast-paced environment with excellent interpersonal skills then this is your opportunity for a rewarding career with amazing income and growth potential!

Responsibilities: • Establish customer relationships and follow up with customers, as needed. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements: • Interest in marketing products and services based on customer needs • Excellent communication skills - written, verbal and listening • People-oriented • Detail oriented • Proactive in problem solving • Able to learn computer functions • Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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