FT Admin Assistant for Mental Health Practice; Flexible Hrs, 100% Remote

About the position

The Full-Time Administrative Assistant position at Affinity Psychological Services is a remote role focused on supporting a mental health practice. The role emphasizes flexibility, independence, and a commitment to a positive work culture. The assistant will handle various administrative tasks, including insurance verification and client communication, while contributing to a supportive environment for both clients and staff.

Responsibilities
• Take full responsibility for new client chart set-ups in the EHR.
,
• Accurately and efficiently verify insurance benefits and communicate them to clients.
,
• Track and follow-up on incomplete client paperwork and documents.
,
• Secure insurance pre-authorizations for all requested services.
,
• Support clients and clinical staff throughout their time at Affinity.
,
• Be a warm, approachable, and knowledgeable voice of the practice in all client communications.
,
• Utilize digital and electronic software for all office tasks.
,
• Look for and implement opportunities for improvement.
,
• Communicate with administrative team members easily and openly about progress and questions.
,
• Complete other tasks as needed.

Requirements
• Experience in a healthcare setting is required.
,
• Detail-oriented and independent work ethic.
,
• Strong communication skills, both verbal and written.
,
• Ability to handle sensitive information in compliance with HIPAA regulations.

Nice-to-haves
• Experience with document/spreadsheet creation.
,
• Event planning skills.
,
• Referral management experience.

Benefits
• 401(k)
,
• 401(k) matching
,
• Dental insurance
,
• Flexible schedule
,
• Health insurance
,
• Paid time off
,
• Vision insurance
,
• Short-term disability insurance
,
• CEU/training reimbursement after 6 months of employment

Apply Job!