Account Management Assistant for Virtual Coworker (Home Based Full Time)
Employer Industry: Customer Service and Administrative Support
- Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and overall experience
- Engage in diverse tasks, from client check-ins to administrative support
- Work in a dynamic role that requires both independent and team collaboration
- What to Expect (Job Responsibilities):
- Regularly check in with clients to ensure their needs are met and address any concerns
- Handle customer service questions confidently and professionally, primarily over the phone
- Take client calls when the Account Manager is out of the office
- Manage texting, emailing, and follow-up communications
- Assist with the live chat feature to answer customer questions in real-time
- What is Required (Qualifications):
- Proven experience as a Sales Assistant or in a similar role
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite and Google Workspace
- Ability to work independently and as part of a team
- How to Stand Out (Preferred Qualifications):
- Strong problem-solving abilities and attention to detail
#CustomerService #AdministrativeSupport #CareerOpportunity #TeamCollaboration #ClientSatisfaction
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