American Airlines Customer Support Representative (Work At Home)
Job Summary:
We are seeking a Customer Support Representative to join our team at American Airlines. This is a work-at-home position with a flexible schedule opportunity. The salary for this position is $15 per hour. The working hours are flexible, and this is a remote location position. Benefits include health insurance, dental insurance, paid training, and paid vacations.
Description:
As a Customer Support Representative, you will be responsible for assisting customers with their travel needs, including booking flights, changing reservations, and providing general information about American Airlines. You will also handle customer complaints and issues in a professional and timely manner. The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for providing exceptional customer service.
Requirements:
1. High school diploma or equivalent
2. Excellent communication skills
3. Ability to work independently
4. Strong problem-solving skills
5. Customer service experience preferred
6. Proficiency in Microsoft Office
7. Ability to multitask and prioritize tasks
Responsibilities:
1. Assist customers with booking flights and changing reservations
2. Provide information about American Airlines services and policies
3. Handle customer complaints and issues in a professional manner
4. Maintain accurate records of customer interactions
5. Collaborate with other team members to resolve customer inquiries
6. Stay up-to-date on American Airlines products and services
7. Meet or exceed customer satisfaction goals
Benefits:
Health insurance
Dental insurance
Paid training
Paid vacations
Educational Qualifications:
High school diploma or equivalent
Experience:
Customer service experience preferred
Company Overview:
American Airlines is a major airline headquartered in Fort Worth, Texas. With a fleet of over 800 aircraft and serving over 50 countries worldwide, American Airlines is one of the largest airlines in the world. We are committed to providing our customers with exceptional service and ensuring that their travel experience is seamless and enjoyable. Join our team and be a part of the American Airlines family. Apply now!
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