FT Patient Access Call Center Representative (Work From Home)
Employer Industry: Healthcare Services
- Why consider this job opportunity:
- Competitive pay with comprehensive benefits including medical, dental, and vision
- Generous paid time off (PTO) and retirement plan options
- Company-provided equipment including a laptop, monitor, and headset
- Opportunity for career advancement and growth within the organization
- Fully remote work opportunity, providing flexibility in your work environment
- What to Expect (Job Responsibilities):
- Answer incoming calls professionally and assist patients as needed
- Maintain a positive and welcoming attitude in all patient interactions
- Register new patients into the electronic health record (EHR) system
- Book, cancel, and reschedule patient appointments
- Input and update patient insurance information and transfer calls to appropriate staff when necessary
- What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to provide training and support to colleagues
- How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare-related customer service role
- Familiarity with electronic health record (EHR) systems
- Ability to work collaboratively in a team environment
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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