The UPS Store Full Time Center Associate – The UPS Store #6259 – Nashville, TN

Job title: The UPS Store Full Time Center Associate

Company: The UPS Store #6259

Job description: The Center Associate delivers excellent customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

COMPENSATION
• $15 - $16 per hour, Accrued Paid Time Off, Paid Holidays, Incentive Bonuses, Daytime Hours

RESPONSIBILITIES
• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Completes tasks independently in a quick turn environment
• Is available to work 40 hours per week for assigned shifts weekdays during the hours of 8am-6:30pm, Saturdays 9am-3pm, and Sundays 10:00am-3:00pm
• Performs other duties as assigned

QUALIFICATIONS
• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suitesble
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible with good work ethic
• Able to multi-task while maintaining attention to detail and high quality control
• Able to have a strong sense of urgency in a fast paced environment
• Able to lift 40+ pounds

Expected salary: $15 - 16 per hour

Location: Nashville, TN

Job date: Fri, 30 Dec 2022 23:49:55 GMT

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