IT Systems Engineer / North America / Canada / Fully Remote
What we are looking for:
Here at Escape Velocity Entertainment, we are looking for a new member for our IT team. As an IT Systems Engineer you will perform daily tasks to make sure our development team can focus on developing. You will be responsible for onboarding new employees, offloading employees, keeping systems running, troubleshooting application issues, being a focal point for IT tickets, improving processes and much more.
What we will do together:
Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Provide 2nd and 3rd level support
Liaise with vendors and other IT personnel for problem resolution
Work with people collaboratively, help troubleshoot and solve problems remotely.
What you will bring:
BS/MS degree in Computer Science, Engineering or a related subject
Proven working experience in installing, configuring and troubleshooting UNIX /Linux/Windows based environments.
Solid experience in the administration and troubleshooting of applications
Cloud experience, preferably in AWS
Some experience with virtualization and containerization (e.g., VMware, Virtual Box)
Solid experience with monitoring systems
Scripting skills (being able to read a script) (Python, Powershell, Bash)
Proven working networking knowledge (TCP/IP, DNS, troubleshooting)
Excellent written and verbal communication skills
Willingness to help people with their issues
Being able to clearly communicate technical concepts to non-technical employees
Communication with vendor
Planning and time management
Creating and maintaining documentation
Work with version control system (Perforce, Git)
Interested a bit about Escape Velocity:
Escape Velocity is a team of passionate, talented developers working at a studio that offers excellent benefits and what we believe is a fantastic project. But that doesnt make us unique. What does make us special? We value the time, energy, and talent of our players and our colleagues. We want every hour spent developing and playing our games to be an incredibly rewarding and worthwhile use of your time. To that end, we are fully remote and support team members nearly anywhere in the world. We prioritize honesty, even when that means sharing bad news. We strive to give everyone autonomy so they can determine how best to work and play, and we care more about what you bring to the game and studio than how many hours youre clocking. We believe in constant improvement across all areas from the game itself to our production design and are constantly re-evaluating how we spend our time to ensure that were not wasting yours and were all always working on the most important things. Finally (and perhaps most importantly) were dedicated to building a culture of play, which not only makes us better game makers, but also strengthens the bonds between us all.
How to apply:
Click apply and complete an application along with a Resume / CV. If we would like to move forward with your application, a member of the Recruiting Team will reach out to you and guide you through our process.
Escape Velocity is proud to be an equal opportunity employer, we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
Applications will be considered? regardless ?of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
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