Remote Call Center Rep
Description
This is a high-volume inbound position, Customer Care Rep is taking a call, reading script (obtaining information) and passing this information along to our IAs, hanging up and doing the same thing over and over and over for 8 hours day
Contact Center is instrumental to ensuring incoming travel leads(phone, email or web) Must be available to work weekends.
- Make incoming calls in a timely, friendly, and professional manner.
- Make outbound calls as needed to help ensure timely receipt of leads by independent agent.
- Ability to effectively handle high call volume on a regular basis.
- Build effective relationship with customer, independent agencies and co-workers.
- Ability and openness to take on new duties and/or special projects as assigned
Skills
Call center, Inbound call, Customer service call center, Customer service, Data entry, Customer care, Customer support
Top Skills Details
Call center,Inbound call,Customer service call center
Additional Skills & Qualifications
Must have more than 100+ inbound / outbound calls and no gaps in employment
Remote call center experience.
Must have home environment that is effective for full time remote work. No noise, free from distractions and appropriate internet and Wi-Fi speed.
excellent computer skills
Friendly telephone voice and demeanor.
Experience Level
Expert Level
#prioritywest
Pay and Benefits
The pay range for this position is $17.00 - $17.00
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Nov 30, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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