Guest Experience Manager

Job description:

To ensure utmost customer satisfaction, employee happiness, and profit optimization, you must effectively manage the restaurant's day-to-day operations as the Guest Experience Manager.

Responsibilities

Your function as an assistant means that you have a wide range of responsibilities and responsibilities to perform:
• Directing the overall management of a restaurant
• The duties of Human Resources encompass tasks such as performance monitoring, work scheduling, policy enforcement, employee recruitment, disciplinary measures, coaching and training, and performance evaluations.
• Our duty is to handle all financial matters such as inventory control, forecasting productivity, financial reporting, managing costs related to the sale of goods and services, and managing the cost of labor.
• Attain financial target.
• Running targeted marketing campaigns on a local level and implementing fresh promotional activities.
• The job of depositing the cash in the bank every morning is assigned to you.
• Tasked with managing financial setbacks caused by insufficient cash reserves.
• Adhering to the Occupational Health and Safety Act is essential for maintaining a safe workplace
• Keeping track of the marketing techniques, market trends and expansion plans of your rivals is necessary to stay ahead in the game.
• Guaranteeing top-notch customer service is upheld by the restaurant crew.
• Approaching Customer Issues: The Key to Resolving Customer Complaints.
• Guaranteeing the quality and compliance with Pizza Hut standards.
• The success of a business largely depends on the efficiency of the procurement process and the strength of the relationships with suppliers.
• Manage the Recruitment and Training of Employees.

Requirements:

Candidates who are interested in becoming a Restaurant Manager must have at least three years of experience in a restaurant or food industry-related setting, combined with prior experience leading a team. In addition, effective communication and interpersonal abilities and a talent for coaching and development are necessary, as is the ability to maintain financial controls.

The perfect candidate for the position must exhibit strong analytical capabilities, basic math and accounting knowledge, and a customer-first attitude. A flexible schedule, including working on weekends, and being answerable to the District Manager are also necessary.

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