Customer Service Associate - Amazon Locker+
Job Overview
We are seeking a Customer Service Associate to join our team at Amazon Locker+. In this role, you will assist customers with the retrieval and return of packages at our retail locations. We are looking for individuals who are dedicated to providing excellent service, adaptable to change, and thrive in a customer-focused environment.
Duties & Responsibilities
Receive, pick, and stow customer orders, process returns, and prepare for delivery
Assist customers with inquiries and provide support
Work through problem-solving scenarios for customers
Maintain a clean, safe, and organized workspace
Manage responsibilities for a Locker+ location, including opening and closing site
Use technology to sort, scan, and prepare orders
Receive truck deliveries
What it's like at Amazon Locker+ locations
Safe and comfortable working conditions
Engagement with customers in various retail environments
Physical activity involving customer assistance and package sorting
Temperature-controlled and low noise level surroundings
Relaxed dress code with emphasis on safety and comfort
Why You'll Love Amazon
Benefits
Schedule flexibility, with full-time, part-time, and reduced-time options
Diverse shift options, including overnight, early morning, and weekend
Opportunity for Anytime Pay for select employee groupsWorkplace
State-of-the-art facilities with a focus on safety
An inclusive team environment that supports your growth and developmentCompany
Comprehensive benefits and career advancement opportunities
Requirements: Minimum age of 18 with fluency in English
How To Get Started
If you are interested in joining our team, please apply through the Amazon hiring portal. For assistance with the application process or inquiries about switching locations, please contact the Application Help team.
Equal Employment
Amazon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.
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