Delta Airlines (Customer Service Representative) Jobs Work From Home
Job Summary
Delta Airlines is seeking dedicated individuals to join our team as Customer Service Representatives, working from the comfort of your home. This is a full-time position with a competitive salary of $18 per hour. The role requires flexibility in working hours, including weekends and holidays. The position is available to residents of Georgia, USA only. Benefits include comprehensive... health and dental insurance, paid training, paid vacations, and more.
Job Description
As a Customer Service Representative at Delta Airlines, you will play a crucial role in ensuring a seamless travel experience for our passengers. Your primary responsibility will be to provide exceptional support to customers via phone, email, and live chat. You will address inquiries, resolve issues, and provide information regarding flights, reservations, policies, and services. This position requires excellent communication skills, patience, and a passion for helping others.
Requirements
1. Must reside in Georgia, USA.
2. High school diploma or equivalent.
3. Excellent verbal and written communication skills.
4. Proficiency in computer use, including Microsoft Office Suite.
5. Ability to work flexible hours, including weekends and holidays.
6. High-speed internet connection and a quiet workspace.
7. Previous customer service experience is preferred but not mandatory.
Responsibilities
1. Handle inbound customer inquiries via phone, email, and live chat.
2. Assist customers with booking, changing, and canceling reservations.
3. Provide accurate information regarding flight schedules, policies, and services.
4. Resolve customer complaints and issues efficiently and courteously.
5. Maintain and update customer records in the database.
6. Collaborate with other departments to resolve complex issues.
7. Adhere to company policies and procedures while maintaining a high level of professionalism.
Benefits
Comprehensive health and dental insurance.
Paid training programs to ensure your success.
Generous paid vacation and sick leave.
Opportunities for career advancement within the company.
Employee travel benefits, including discounted flights.
Educational Qualifications
High school diploma or equivalent required.
Additional certifications in customer service or related fields are a plus.
Experience
Previous experience in customer service or a related field is preferred but not mandatory.
Company Overview
Delta Airlines is one of the worlds leading airlines, known for its exceptional customer service and commitment to providing a safe, reliable, and enjoyable travel experience. With a rich history and a forward-thinking approach, Delta Airlines continues to set the standard in the aviation industry. Join our team and be a part of a company that values its employees and strives to create a positive impact both in the air and on the ground.
Apply For This Job
Apply Job!