Delta Airlines Work From Home Jobs (Online Support| Assistant)
Job Summary
*Job Type:** Full-Time/Part-Time
*Salary:** Competitive...
*Working Hours:** Flexible (Part-time under 4 hours)
*Company:** Delta Airlines
*Location:** Remote
*Benefits:** Health, Dental, Paid Training, Paid Vacations, and more
Delta Airlines is seeking enthusiastic and dedicated individuals to join our dynamic team as Online Support Assistants. This is a remote position offering flexible working hours and a host of benefits designed to support your professional and personal well-being. If you are passionate about providing excellent customer service and enjoy working from the comfort of your home, this opportunity is perfect for you.
Description
As an Online Support Assistant at Delta Airlines, you will be responsible for providing exceptional customer support to our clients via various online channels. You will be the first point of contact for customers seeking assistance and will be expected to handle inquiries, resolve issues, and provide information in a timely and professional manner.
You will be working closely with other team members to ensure that our customers receive the highest level of service. Your role will involve using multiple online communication platforms, including email, chat, and social media, to address customer concerns and provide solutions.
Requirements
1. High-speed internet connection and a reliable computer.
2. Strong written and verbal communication skills.
3. Ability to work independently and manage time effectively.
4. Proficiency in using online communication tools and platforms.
5. Customer service experience is preferred but not mandatory.
6. Problem-solving skills and attention to detail.
7. Ability to handle stressful situations with a calm and positive attitude.
Responsibilities
1. Respond promptly to customer inquiries via email, chat, and social media.
2. Resolve customer complaints and issues with professionalism and efficiency.
3. Provide accurate information about Delta Airlines services, policies, and procedures.
4. Maintain a positive and empathetic attitude toward customers at all times.
5. Keep records of customer interactions and transactions.
6. Follow up with customers to ensure their issues are resolved.
7. Collaborate with team members and other departments to improve customer service processes.
Benefits
Comprehensive Health and Dental Insurance
Paid Training Programs
Generous Paid Vacation and Time Off
Flexible Work Schedule
Opportunities for Career Advancement
Access to Employee Assistance Programs
Discounted Travel Benefits
Educational Qualifications
High School Diploma or equivalent (required)
Bachelors Degree in a related field (preferred but not mandatory)
Experience
Previous customer service experience is an asset but not required.
Experience in using online communication tools and platforms is a plus.
Company Overview
Delta Airlines is a major American airline with a long history of providing exceptional service to travelers around the world. We are committed to creating a positive, inclusive, and rewarding work environment for our employees. Our team members are our greatest asset, and we invest in their growth and well-being through comprehensive training, benefits, and opportunities for advancement.
Join Delta Airlines and become a part of a company that values dedication, innovation, and customer satisfaction. Apply today to start your career with one of the most respected names in the aviation industry.
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