Claims - Call Center Associate (Part Time- Fully Remote)

Employer Industry: Insurance

Why consider this job opportunity...
• Salary up to $18.00 per hour
• Eligible for annual cash bonuses and stock incentives based on performance
• Opportunities for career growth and development within the company
• Hybrid work options available, allowing for flexibility in work locations
• Supportive and collaborative work environment focused on continuous learning
• Commitment to diversity and inclusion in the workplace

What to Expect (Job Responsibilities):
• Handle calls and assist in resolving inquiries from field representatives and external customers
• Enter claim information into the claims management system (CMS)
• Create and execute reports as required
• Route calls to the Headquarters Claims department
• Attend departmental training and participate in projects as requested

What is Required (Qualifications):
• Excellent written and verbal communication skills
• Strong customer service skills with the ability to resolve issues through research and collaboration
• Ability to work efficiently to meet service level agreements
• Proficient in typing accurately and efficiently
• Familiarity with Microsoft® Word and Excel; experience with CMS and PMS is helpful

How to Stand Out (Preferred Qualifications):
• Previous experience in a call center or claims processing environment
• Knowledge of insurance industry practices
• Ability to portray a positive attitude in communication and job performance
• Initiative in assisting other associates and contributing to team success
• Willingness to engage in continuous learning and professional development

#InsuranceCareers #ClaimsProcessing #CustomerService #HybridWork #DiversityAndInclusion

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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