Delta Airlines: Remote Customer Service Representative Position | Full-time | Salary up to $60k
Job Title: Delta Airlines: Remote Customer Service Representative
Job Description...
Delta Airlines is currently seeking a diligent, customer-oriented professional to fill the Remote Customer Service Representative position. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing an exceptional customer experience. This role requires excellent communication skills, a solution-oriented mindset, and the ability to multitask effectively. If you are passionate about customer service and are looking for an opportunity to work remotely with a reputable airline, you are encouraged to apply.
Job Type: Full-Time
Working Hours: Varies, with an ability to work on weekends or holidays if needed
Responsibilities:
1. Responding to customer inquiries via phone, email, and live chat
2. Resolving customer complaints professionally and efficiently
3. Providing flight information and assisting with reservations
4. Identifying and escalating priority issues
5. Providing product and service information to customers
6. Documenting customer interactions and transactions
7. Participating in training and educational opportunities to stay updated on Delta Airlines policies and procedures
Benefits:
1. Competitive salary with hourly rates ranging from $25-$45
2. Health, vision, and dental insurance
3. Generous vacation and sick leave
4. Retirement plan with company match
5. Opportunities for career advancement and professional development
Job Requirements:
1. High school diploma or equivalent
2. Proven customer service experience
3. Excellent communication skills
4. Proficiency in MS Office and customer service software
5. Ability to work in a fast-paced, remote environment
Location: This is a remote position based in the United States
Basic Educational Requirements: High school diploma or equivalent
Positive Work Environment: We promote a supportive and inclusive work environment where employees can achieve their full potential.
Company Description:
Delta Airlines is a world-class airline dedicated to providing exceptional air travel services. As a global leader in the aviation industry, we pride ourselves on our commitment to safety, customer service, and innovation. We are a team of dedicated professionals who work tirelessly to deliver a seamless travel experience for our customers. We are committed to fostering a diverse and inclusive workplace where everyone is valued and respected.
Salary: Up to $60k annually based on experience and performance.
Application Process: Interested candidates should submit their applications online through our website.
Delta Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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