Remote Customer Service Agent (Auto Dealer Support)
Employer Industry: Automotive Customer Service
- Why consider this job opportunity...
- Opportunity for career advancement and growth within the organization
- Comprehensive health and wellness benefits, including medical, dental, and vision insurance
- Competitive financial benefits, including a 401(k) with match and life insurance
- Paid time off and wellness programs available
- Work remotely from the comfort of your home in Texas
- Supportive and inclusive work environment
- What to Expect (Job Responsibilities):
- Provide exceptional customer service over the phone to automotive dealerships
- Research and assist with profile-related inquiries and vehicle orders
- Track vehicle shipments and manage car warranty assistance
- Escalate critical orders as necessary to ensure timely processing
- Maintain a positive attitude while handling inbound and outbound communications
- What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years of customer service experience in roles involving customer interaction
- Proficient computer, typing, and phone skills
- Ability to problem-solve and effectively resolve customer issues
- Reliable availability to work scheduled shifts between 8 a.m. and 8 p.m. Eastern time
- How to Stand Out (Preferred Qualifications):
- Degree in a relevant or related field
- Experience in the automotive industry
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