Senior Healthcare Account Manager - Remote | WFH
Are you passionate about building lasting relationships and driving success for clients? We're looking for a Senior Healthcare Account Manager who excels in managing key strategic accounts, ensuring client satisfaction, and fostering business growth. This role is ideal for a strategic thinker with exceptional leadership skills and a proven track record in account management.
Key... Responsibilities
Client Relationship Management: Serve as the main point of contact for your clients, understanding their business objectives, challenges, and opportunities. Build and nurture strong relationships to ensure their success.
Strategic Guidance: Provide insightful advice and solutions to drive client satisfaction and achieve their goals.
Account Growth: Develop and implement strategies to maximize revenue opportunities and identify areas for upselling and cross-selling.
Performance Monitoring: Conduct regular account reviews, assess performance metrics, and identify areas for improvement. Track and report on key account metrics, revenue trends, and client performance.
Reporting: Prepare accurate sales forecasts, progress reports, and presentations for senior management.
Issue Resolution: Address client concerns and issues promptly and effectively, collaborating with cross-functional teams to exceed expectations.
Documentation: Create well-organized, accurate, and concise documentation for organizational use.
Professional Development: Provide ongoing training and support for continuous growth and networking.
Qualifications
Bachelor's degree or equivalent combination of education and experience.
At least 5 years of experience in account management, with a preference for healthcare experience.
Exceptional written and oral communication skills.
Ability to analyze reports and provide strategic solutions.
Flexible and adaptable with new technologies.
High energy, self-directed, and organized.
Ability to multitask and excel in a fast-paced environment.
Detail-oriented with a professional demeanor.
Capability to handle stressful situations effectively.
Understanding and adherence to HIPAA standards regarding patient information.
What We Offer
Remote Work: Enjoy the flexibility of working from home with an allowance.
Competitive Pay: Attractive salary with discretionary bonus opportunities.
Flexible Time Off: Generous time-off policy to support work-life balance.
Education Reimbursements: Continued learning and development opportunities.
Health Benefits: Comprehensive health benefits for you and your family.
401(k) with Employer Match: Save for your future with our 401(k) plan.
Mental Health Services: Support for your mental well-being.
Parental Leave: Support for growing families.
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Employment Type: Full-Time
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