Inbound Customer Service Agent-Bodewell (Remote)
Employer Industry: Home Appliances
- Why Consider This Job Opportunity...
- Salary of $15.00/hour plus incentives based on quality scores, paid weekly
- Paid on-the-job training and mentoring
- Work-from-home opportunities with provided equipment
- Paid time off and no weekend shifts
- Medical, dental, vision, and prescription benefits eligibility from day one
- Career growth opportunities with a culture that celebrates and rewards employees
- What To Expect (Job Responsibilities)
- Provide direct support to GE Appliances owners, focusing on sales and service
- Assist with product information, registration support, and service inquiries
- Resolve owner issues through troubleshooting, sales, and providing minor concessions
- Create, update, and retrieve owner records for complaints and resolutions
- Proactively provide feedback to improve training processes and materials
- What Is Required (Qualifications)
- One year of relevant experience in a customer service or sales environment
- Strong initiative and ability to resolve owner issues with in-depth knowledge of processes
- High degree of concentration and attention to detail
- Excellent verbal, written, and interpersonal skills
- Familiarity with web-based systems and proficiency in MS Office Suite
- How To Stand Out (Preferred Qualifications)
- Experience in a remote work environment
- Knowledge of appliance products and services
- Additional certifications in customer service or related fields
#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityInclusion
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