Inbound Customer Service Agent-Bodewell (Remote)
Employer Industry: Home Appliances
- Why Consider This Job Opportunity...
- Salary up to $15.00/hour plus incentives based on quality scores, paid weekly
- Paid on-the-job training and mentoring provided
- Work-from-home opportunities with equipment supplied by the employer
- No weekend shifts, promoting work-life balance
- Comprehensive benefits including medical, dental, vision, and prescription coverage from day one
- Opportunities for career growth and advancement within the organization
- What To Expect (Job Responsibilities)
- Provide direct support to GE Appliances owners, focusing on sales and service inquiries
- Resolve customer issues through troubleshooting, sales, service, and referrals
- Create, update, and retrieve owner records to log complaints and resolutions
- Provide feedback to improve training materials and processes
- Adhere to safety policies to maintain a safe work environment
- What Is Required (Qualifications)
- One year of relevant experience in a customer service or sales environment
- Strong initiative and ability to follow through on owner issues
- Excellent concentration and attention to detail in daily activities
- Proficient verbal, written, and interpersonal skills for effective communication
- Familiarity with web-based systems and MS Office Suite
- How To Stand Out (Preferred Qualifications)
- Experience with troubleshooting and resolving customer inquiries in a fast-paced environment
- Ability to navigate multiple systems simultaneously
- Previous experience in a remote work environment
#HomeAppliances #CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion
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