Software Engineer -- Night Shift (Remote)

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Global Software Organization. The work schedule for this opening is rotating 12-hour night shifts, four nights on and four nights off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The... employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking. The employee can be based anywhere in the United States (remote/work from home position). What we offer: • Career Development • Competitive Compensation and Benefits • Pay Transparency • Global Opportunities Tasks and Qualifications: This is What you Will Do in This Role: • Assist project and technical engineers in integration of new systems • Assist technical and development personnel in application quality testing • Work on site to install, commission, and test installation of material handling solutions • Provide specified technical support to customers on-site • Troubleshoot server hardware, Ethernet networks and other peripherals such as printers • Review Sales and Estimating Functional Specification documentation • Travel approximately 5% of the time to different customer locations and Dematic locations in the United States • Participate in an on call rotation during non-business hours What We Are Looking For: • Bachelor's Degree (Computer Science, Software Engineering, or related field) • At least 2 years' experience in software, network and/or hardware engineering positions (preferably in Material Handling Industry) • Experience with Oracle databases • Experience with MS SQL Database • Experience with Windows operating systems

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