Customer Service Associate (Remote in Kentucky)
Overview:** Chewy, America's #1 pet pharmacy, is seeking a Customer Service Associate to join our amazing team! As a remote employee, you will be part of a team that is dedicated to delivering an exceptional, memorable, and reliable experience for pet parents, every time! **Responsibilities:** Engage directly with pharmacy customers who contact Chewy for a variety of topics, primarily via... inbound calls and other communication platforms. * Research and problem-solve to determine appropriate solutions for the customer and follow up as needed to resolve issues. * Go above and beyond to "wow" our customers by engaging with them, thinking critically, and providing solutions while adhering to high safety and regulatory standards. **Qualifications:** 1-2 years working in a customer-focused environment Excellent communication skills Ability to multi-task and think critically Flexibility to shift schedule and work overtime as needed Must be able to pass background check for KY Rx Tech license Show up committed to being your best! **Benefits:** Competitive pay and benefits A supportive culture that values your skills and contributions Opportunities for growth and development Recognition for your commitment and hard work A commitment to equal opportunity and diversity and inclusion
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