Remote - Entry Level Customer Service Representative - US Headquarters
*YOU MUST BE A US CITIZEN AND LIVING IN THE UNITED STATES IN ORDER TO APPLY FOR THIS POSITION** We are excited to announce multiple openings for remote positions in our team! Join us as we assist various organizations, credit unions, and veterans associations with their benefits needs. Our mission is to provide exceptional services and enroll members in comprehensive care programs, financial... benefits, and insurances. If you are a highly competent individual with excellent communication skills, we want you to join our dynamic virtual workplace environment! Available Positions: Enrollment Advisors: Help employees and members of different groups select and enroll in their predetermined benefits. No prior experience is necessary, but if you have experience in a people-focused industry, you're likely to excel! Customer Service Representatives: Communicate and resolve customer concerns and maintain existing relationships through excellent customer service. Qualifications: Great verbal communication skills Proficiency in phone and Zoom communication Disciplined and goal-oriented mindset We offer a range of benefits and perks to our dedicated team members, including: Competitive weekly pay Comprehensive benefits package Retirement plan Flexible work schedule Exciting weekly bonuses Our company has a long history of expansion and success, even during challenging economic times. We are proud of our commitment to employee development and providing exceptional service to our clients. If you are a motivated and success-driven individual, we want to hear from you! Responsibilities: Engage with new members and guide them through the benefits enrollment process Customize benefits plans for clients Foster relationships with existing and new clients Perform administrative duties as needed Enroll niche market clients into exclusive benefit programs Manage benefits for union and association members Provide excellent customer service and support for employee benefits inquiries Ensure accuracy and completeness of all documentation Independently resolve routine and complex benefits issues Collaborate effectively with team members Requirements: Excellent communication skills to engage effectively with clients Ability to work independently and as part of a team Results-oriented mindset with a focus on goals Strong organizational skills and attention to detail Customer service experience is a plus Perks and Benefits: Competitive compensation with monthly bonuses Medical and life insurance coverage Company stock options Retirement benefits with renewable income Opportunities to attend conventions in exciting locations like Las Vegas and the Bahamas Comprehensive paid training program Flexible work schedule with occasional work-from-home options If you are seeking a rewarding and challenging career as a Benefits Specialist and are committed to success, we invite you to submit your resume for consideration. We value diversity and are an equal opportunity employer. Join our team and experience the positive impact of a growth-focused and dynamic workplace
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