Customer Service Representative - REMOTE

IT Business & Support SAC

Seeking a Customer Service Representative to join our existing top-notch team. If you're hard-working and dedicated, we have a place and you'll be the perfect fit for our team...

Responsibilities For Customer Service Representative
? Greet visitors, answer questions, and assist prospective renters with leasing their new apartment home.
? Manage communication including email leads, text messages and phone calls.
? Answer phones and assist customers as needed.
? Schedule appointments and tour reservations as needed.
? Assist with inventory management.
? Complete daily reports as needed.
? Initiate service calls for customers.
? Initiate, modify and finalize leases and addendums for customers.
? Assist with scheduling of vendors and purchase order management. Skills:
? Customer-focused, energetic attitude; desire to provide exceptional customer service every time.
? Excellent verbal communication skills
? Excellent customer service skills
? Technology skills on laptop or desktop including Microsoft Office
? Ability to work on multiple tabs and systems at the same time.
? Ability to sit (or stand) for extended periods wearing a headset.
? Diligence.
? Ability to work in a fast paced, fluid, changing environment.
? Ability to remain professional and even-tempered during uncomfortable situations.
? Adherence to a set schedule with the flexibility to work extra hours or a modified work schedule to meet business needs.
? Proven longevity in past employment and committed to excellent attendance.

Qualifications For Customer Service Representative
? High school diploma or general education degree (GED).
? Office experience preferred.
? Proficient computer needed.

Benefits For Customer Service Representative
? Starting at $24 per hour
? Hours: Monday - Saturday
? Commissions (Monthly)
? Bonus Programs (Inventory & Lease Renewal Program)
? Vacation/Sick/Holiday Pay
? Medical/Dental and 401K (with 5% company match).

Employee shall become familiar with and follow all applicable federal, state and local fair housing laws and shall refrain from discriminating against any applicant, resident, vendor, contractor, other staff member or other person on the basis of race, color, national origin, creed, religion, sex, age, marital status, familial status, disability, status with regards to public assistance, ancestry, or sexual orientation.

Job Type: Full-time / Part-time

Pay: From $24.00 per hour

Benefits
? 401(k)
? 401(k) matching
? Dental insurance
? Health insurance
? Paid time off

Schedule
? 8 hour shift
? Monday to Friday
? Weekends as needed

Sector: Information Technology

Role: Customer Service

Job type: Permanent job

Career level: Worker

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